Artificial Intelligence is totally shaking things up—it's one of the coolest, most game-changing technologies we've seen in years. It can do in minutes what used to take people hours or even days, and it's only going to get smarter. That said, if you're a business owner, using AI can sometimes throw a wrench in the works.

Imagine waking up one day and finding your phone completely wiped—no contacts, no photos, no texts. Feels like a nightmare, right? Now, picture that happening to an entire business. All the files, data, and systems—gone. Scary stuff. That’s exactly why businesses need a Disaster Recovery (DR) plan. It’s like having a safety net to help you get back on your feet when things go sideways. Here’s how to build one.

Being able to navigate around the Internet browser is a must. Not only is it the front face of most of your Internet-based efforts, there are more security and privacy threats that people need to sidestep today than ever before. This month we thought we’d give you two of the top tips on how to be able to navigate your browser.

Imagine you're just going about your day when you suddenly get an email from a company that says a hacker is targeting you. Since you don't work in IT and aren’t sure about your company's security details, you believe the email and reply. It turns out the email was a scam, unfortunately, and now the hackers have tricked you completely.

Good communication is essential for any business. It can be as basic as having a phone line or as advanced as using tools that help your business grow. For small businesses, communication can be challenging. Limited budgets, growing teams, and the need to stay flexible often make traditional systems too expensive or outdated. That’s where cloud-hosted communications come in as a modern and better option.

Securing your network is essential in this age of near-constant cyberthreats. One of the best ways individuals and businesses have to secure their accounts is through two-factor authentication. How do you make the most out of it? Let’s discuss the best practices to ensure your 2FA setup keeps your digital life safe.

Keeping your smartphone safe for work is something that we all need to do. Not only do you have all of your personal data, if you use it for work, it probably has access to work emails, files, and other sensitive information, making it a target for hackers. To make sure it stays secure, here are some simple tips anyone can follow.

Imagine this: a factory floor is silent, machines are turned off, and workers stand around with nothing to do. Or think of an office where employees sit idle because the computer system is down. This is downtime—a period when a business’ operations drag to a halt. While it might not seem like a big deal initially, downtime is one of the most significant drains on a company’s resources. In this month’s newsletter, let’s take a look at why this is.

Using a computer can be frustrating when things go wrong, but you’re not alone. Everyone has dealt with annoying tech issues at some point. Let’s look at three super common tech problems and how you can handle them.

Have you ever used Google to look up something, played a game that remembers your high scores, or checked your messages on Instagram? All these apps work smoothly because they have something called a Database Management System, or DBMS, working behind the scenes. In this month’s newsletter, we take a look at the DBMS and how it works to improve user experiences. 

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation.

Look around and you’ll see that almost everyone is scrolling through social media. Whether it’s checking out funny memes, following the latest trends, or staying updated with friends, platforms like Instagram, TikTok, Facebook, and X have become part of everyday life. It has also become a very important part of small business marketing efforts. This month, we take a look at how social media is a great and useful tool for small businesses. 

If your business works with a Managed Service Provider (MSP)—an IT company that handles things like computers, networks, and security—it’s worth knowing how to get the most out of that relationship. MSPs like us can help keep your tech working smoothly, but to make sure you’re getting your money’s worth, here are three simple ways to work with us most effectively.

Nowadays, we use technology for almost everything. Whether we're talking to friends, watching videos, or shopping, technology makes it easier and faster. With phones, computers, and other devices, we can do so much more than ever before. This has made people expect things to be quick and simple. Let’s see how tech has changed the way we shop!

Imagine losing your phone or having it break. Now, think about all the stuff on it: photos, texts, contacts, apps, and settings. Losing that can not only be super frustrating, it could be damaging to your reputation, your career, or even your safety. Let’s just focus on the data for the time being. If you have your mobile data backed up, the situation becomes a little bit easier to navigate. Backing up your phone is easy, and it’s one of the smartest things you can do to keep your stuff safe.

If you have the guts to start a business, having it succeed is a massive reward, especially considering how much work you’ve had to do to make that a reality. Unfortunately, for businesses worldwide, all that hard work and dedication could be destroyed after a cyberattack. This month, we'll discuss how exactly cyberattacks ruin an otherwise successful business.

Keeping track of your business’ technology is very important for smooth operations and long-term success. You need to monitor every piece of your technology to avoid wasting money and facing security issues. A good inventory system helps you know what technology you have, where it's being used, and when it needs maintenance or replacement. This ensures your team has the right tools when they need them, which helps boost productivity and growth.

If you are a subscriber and frequent reader of this newsletter, you’re probably familiar with our campaign to educate business owners, managers, and even your average worker on the importance of backing up data. In this month’s newsletter we’ll describe incremental backup and how it works as the best scenario for small business data redundancy.

Sitting at a desk all day, five or more days a week can be hard on a person's body (and often their mind). Even though there isn’t much that can be done about the type of work people in these positions have, there are some things you can do to prioritize their physical and mental health. This month, we give you four tips that will help.

Computer problems aren’t just annoying, they are a major impediment to a business’ overall productivity. There are several common problems that can slow down your computer, each with its own signs, causes, and fixes. This month we’re going to look at some of these problems and what the solutions are for them.